Data Residency & Privacy

At ARKTIK Education, we design programs for families who already live under scrutiny—courts, schools, agencies, and health systems. That means our first obligation is to handle information with restraint, clarity, and respect. This page explains where data lives, what we collect, and how we use it.

Data Residency

US-based systems

  • ARKTIK Education’s core systems are hosted in the United States.

  • Our primary platforms are:

    • Microsoft 365 / SharePoint – system of record for program documents and case-related artifacts.

    • Microsoft Teams – secure collaboration and meetings.

    • Other US-hosted services approved under ARKTIK governance.

We do not intentionally store education or case documentation in non-US regions.

Approved platforms only

  • Staff use organization-managed Microsoft 365 accounts for ARKTIK work.

  • Local device storage, personal email, and consumer cloud tools are not approved for case or governance documents.

  • Access to core systems is protected by single sign-on (SSO) and multi-factor authentication (MFA) where available.

What We Collect

We collect only what is necessary to design and document education plans, not entire lives.

Academic and schedule data

We may collect and document:

  • Course plans, lesson pacing, and attendance patterns

  • Work samples, assessment results, and progress notes

  • Schedules, contact preferences, and communication logs related to education

Case context – at a functional level

To make realistic plans, we may note:

  • Housing or transportation constraints that affect schooling

  • Work schedules or caregiving responsibilities

  • Court, district, or agency requirements related to education

We keep this information high-level and functional, focused on how it affects education and documentation.

What we deliberately do not hold in ARKTIK tools

  • No clinical diagnoses (e.g., full DSM/ICD labels) as primary data fields

  • No treatment records (therapy notes, medical charts, lab reports)

  • No psychotherapy notes or detailed counseling narratives

  • No full Social Security numbers or highly sensitive identifiers in routine records

Health-related realities may be referenced in plain language (for example, “fatigue limits daily workload” or “mobility requires home-based instruction”), but clinical records remain with healthcare providers.

How We Use Data

Primary purposes

We use collected data to:

  • Design and adjust education plans and Truancy Shield frameworks

  • Track attendance, engagement, and progress over time

  • Generate audit-ready summaries for courts, districts, or agencies, when requested or authorized

  • Improve our own curriculum and support models over time

What we do not do

  • We do not:

    Sell data to advertisers or data brokers

    Use third-party ad-tech or behavioral advertising based on ARKTIK data

    Monetize family or student data as a product

Any data use beyond education and documentation (for example, research or product improvement) is done in aggregate or de-identified form, or with explicit consent where appropriate.

Retention & Access

Retention

  • Program and case documentation is kept for as long as reasonably necessary to:

    • Support the family’s education plan, and

    • Demonstrate our work to courts, districts, or agencies where relevant.

  • When records are no longer needed for these purposes, they are archived or securely deleted according to ARKTIK’s internal retention schedule.

Access controls

  • Access is role-based: staff see only what they need to serve a family or program.

  • Access is removed promptly when someone’s role changes or they leave ARKTIK.

  • Where a court, district, or agency is involved, sharing is limited to what is relevant and authorized for that specific matter.

Family rights and requests

Families may:

  • Request a summary of the education-related information we hold about them

  • Ask us to correct inaccuracies in program records

  • Request that older, non-essential records be minimized or removed, subject to legal and contractual requirements

Requests are handled through ARKTIK’s Governance & Safeguards process.

Downloads

  • Data Residency & Privacy Policy (PDF)
    A detailed statement of our data locations, collection practices, and safeguards, written for courts, districts, and counsel.

  • Family Privacy One-Pager (PDF)
    A plain-language explanation of what we collect, where it lives, and how we use it, written for parents and caregivers.