Terms & Conditions

1) Agreement to Terms

These Terms & Conditions (“Terms”) govern your access to and use of ARKTIK websites, pages, products, services, and related content, including but not limited to ARKTIK C.L.A.S.S. offerings (Skill Sets, Skill Stacks), KITKRA Desk Access, bookings/sessions, and the ARKTIK Skills Portfolio (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

2) Who We Are

“ARKTIK,” “we,” “us,” and “our” refer to ARKTIK and its affiliated education and workforce offerings operating under the domains arktik.education and arktikeducation.org.

Contact:

jmorris@arktik.education

Mailing Address:

8708 Technology Forest Pl, Suite 175 #1034

The Woodlands, TX 77381

3) Eligibility (18+ for KITKRA and Adult Services)

  • KITKRA and adult workforce Services are intended for adults.

  • By purchasing or booking KITKRA services, you represent that you are 18 years of age or older.

  • If you are under 18, you may browse public informational pages, but you may not purchase or use adult-only services.

4) Scope of Services (Support, Not Professional Advice)

ARKTIK provides education, workforce training, operational templates, and documentation support.

We do not provide:

  • Legal advice or legal representation

  • Clinical or medical treatment/diagnosis

  • Financial, tax, or investment advice

KITKRA is support, not instruction. KITKRA services are designed to support documentation discipline, measurement-first workflows, and repeatable execution planning. You remain responsible for your work, decisions, compliance, and safety.

5) “Vendor-Neutral” and Third-Party References

Some courses and materials may reference third-party concepts, tools, and industry programs for context. Any such reference is informational and does not imply affiliation, sponsorship, endorsement, or certification by the third party unless explicitly stated.

6) Purchases, Pricing, and Taxes

Prices are displayed at checkout and may change at any time. Taxes may apply depending on jurisdiction and the nature of the product/service.

Discount Codes

Discount codes may be issued for launch promotions or referral tracking. Unless explicitly stated:

  • Discount codes are non-transferable

  • One code may be permitted per transaction

  • Codes may be modified or discontinued at any time

7) Subscriptions (e.g., KITKRA Memberships)

If you purchase a recurring subscription (such as KITKRA membership):

  • You authorize us (and our payment processor) to charge your payment method on a recurring basis until you cancel.

  • You can cancel at any time through the account tools provided at checkout (if enabled) or by emailing Concierge@arktik.education.

  • Cancellation typically takes effect at the end of the current billing period unless otherwise required by law.

  • Unless required by law, we do not provide prorated refunds for partial billing periods.

8) Booking Policies (Appointments and Sessions)

When you book a session:

  • You agree to provide accurate intake information needed to deliver the session.

  • You agree to comply with all session rules and content restrictions below.

Late / No-Show

If you are late, the session may be shortened to preserve the schedule. No-shows may be treated as a session consumed (especially for included membership credits), unless ARKTIK decides otherwise in writing.

Rescheduling / Cancellation

Rescheduling/cancellation rules are displayed at booking and may vary by service type. ARKTIK may adjust availability and booking rules at any time.

9) Sanitized Content Rules (Non-Negotiable)

To protect you and protect ARKTIK, you agree that you will not submit or disclose sensitive or unnecessary information in any chat, booking intake, email, Teams message, or form.

Do not submit:

  • VINs, license plates, or full customer identity data

  • Account passwords, authentication codes, or credential data

  • Highly sensitive personal data unless explicitly required and securely requested

  • Any content you do not have rights to share

ARKTIK may refuse, pause, or terminate a session if content rules are violated.

10) Short-Course Notice and Certificates

Many ARKTIK adult offerings are structured as stand-alone short courses. Unless explicitly stated otherwise:

  • No credits/units are awarded toward a longer course of instruction.

  • A certificate of completion may be issued if completion criteria are met.

11) Refund Policy (Short-Course Exemption Posture)

Where applicable, ARKTIK provides course facts sheets and refund policies consistent with Texas short-course exemption posture.

Refund rules are communicated on the course facts sheet and/or refund policy provided to registrants. If you believe you qualify for a refund, follow the written refund request process provided for your course.

12) ARKTIK Skills Portfolio (PDF) Requests

If you request an ARKTIK Skills Portfolio:

  • Your first portfolio issuance may be included in your purchase (if stated on the product page).

  • Additional copies or re-issues may require an administrative fee due to manual verification and quality control.

13) Intellectual Property

All ARKTIK content, templates, branding, course materials, and service deliverables are protected by intellectual property laws. You may use provided materials for personal or internal business use consistent with your purchase, but you may not resell, redistribute, or publish ARKTIK materials without written permission.

14) User Content

If you submit content (notes, examples, drafts, photos of non-sensitive work, etc.), you represent you have rights to share it. You grant ARKTIK a limited license to use it solely to provide the Services, improve templates, and support operations—subject to the Privacy Policy.

15) No Guarantees

We do not guarantee employment, income, licensing approvals, funding approvals, or specific outcomes. Many factors beyond ARKTIK control affect results.

16) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARKTIK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

17) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARKTIK WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

ARKTIK’s total liability for any claim related to the Services will not exceed the amount you paid for the relevant Service in the three (3) months preceding the event giving rise to the claim.

18) Indemnification

You agree to indemnify and hold ARKTIK harmless from claims arising from your misuse of the Services, violation of these Terms, or violation of any law or third-party rights.

19) Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Venue for disputes will be in a court of competent jurisdiction in Texas unless otherwise required by law.

20) Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after an update constitutes acceptance of the revised Terms.

21) Contact

Questions about these Terms: Legal@arktik.education